Terms and Conditions

By joining and using Virgin Gaming, all members agree to the rules and policies described on this page.

Virgin Gaming:
Terms and Conditions

The Virgin Gaming promise is simple: to provide online console gamers of all skill levels with the chance to play the best games for the biggest prizes. In order to ensure fair play, and that every member is treated with the respect they deserve, these are the rules of the game. These are our Terms and Conditions of service ("T&Cs"). Abide, and we'll keep you. Break them, and you're out.

Binding Terms and Conditions

1.1 Terms and Conditions Binding

Virgin Gaming welcomes you. These T&Cs apply to web sites and interactive services (individually a "Service" and collectively the "Services") owned or operated by WG Limited and its subsidiaries and affiliates ("Virgin Gaming", "we" or "us"), which includes, without limitation, Intertaintech Corporation. By registering for an account and becoming a member to participate in any game or tournament offered on VirginGaming.com (the "Site") you confirm your knowledge of and agreement to be bound by the then most current version of these T&Cs, which can be accessed from the Site. Virgin Gaming may modify these T&Cs at any time, without advance notice. You are responsible for reviewing these T&Cs periodically for any modifications. Your continued use of the Site following such modifications signifies your acceptance of those modifications. Additional terms may apply to your use of any Service, including contest rules and eligibility. We will provide these terms to you or post them on the website pages to which they apply; they are incorporated by reference into these T&Cs. If there is a conflict between these T&Cs and any additional terms that apply to a particular Service, the additional terms will control.

As set out in more detail below, VIRGIN GAMING RESERVES THE RIGHT TO IMMEDIATELY SUSPEND AND/OR CLOSE THE ACCOUNT OF ANY MEMBER WHO VIOLATES, OR WHOM VIRGIN GAMING REASONABLY BELIEVES MAY BE OR WILL BE VIOLATING, THESE TERMS AND CONDITIONS OF SERVICE, AT ANY TIME WITHOUT NOTICE. Please note that if a member's account is closed due to a violation of the T&Cs, Virgin Gaming reserves the right to determine how the member's account balance will be distributed.

1.2 Governing Law and Disputes

These Terms and Conditions will be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to its conflicts of law provisions, and you hereby consent to the exclusive jurisdiction of and venue in the courts of the Province of Ontario located in Toronto, Ontario, Canada, in all disputes arising out of or relating to the Services. Notwithstanding any other provisions of these T&Cs, we may seek injunctive or other equitable relief from any court of competent jurisdiction. You agree that any dispute that cannot be resolved between the parties shall be resolved individually, without resort to any form of class action.

We make no representation that this Site is operated in accordance with the laws or regulations of, or governed by, other nations. By utilizing the Services and participating in Site activities, you certify that you meet the age and other eligibility requirements for the Site and the Services set forth in the T&Cs. If you do not meet the age and other eligibility requirements, please discontinue using the Site and the Services immediately.

1.3. Entire Agreement

These T&Cs, together with any additional terms and conditions or policies referred to and incorporated herein (including additional terms applicable to a particular Service and the Privacy Policy), constitute the entire agreement between you and Virgin Gaming regarding the Services and cannot be modified by you, or any person affiliated, or claiming affiliation, with Virgin Gaming except by express written agreement.

1.4. Severability

If any portion of these T&Cs is determined to be invalid or unenforceable pursuant to applicable law, including, but not limited to, the warranty disclaimers, liability limitations and commitment not to participate in class action proceedings set forth above, then the invalid or unenforceable provision shall be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of these T&Cs shall continue in effect.

Eligibility and Restrictions on Participation

2.1 Eligibility

In order to register and maintain an account on the Site, an individual must:

  1. be a natural person, at least 18 years old, and who has had the email address submitted on the account registration form assigned to their use and control as represented;
  2. be a citizen or resident of a country ("Territory") where skilled gaming is legal (as applicable from state to state within a given Territory);
  3. be physically located in a Territory in which participation in the Service you select, or the Site, is unrestricted by applicable laws; and
  4. comply with these T&Cs at all times.

All registered account holders may play free or non-prizing tournaments on the Site. Members from certain Territories may choose to fund their accounts and also play entry-fee or cash tournaments. Virgin Gaming is under no obligation to, and does not, accept funded accounts from members in all Territories and may at any time refuse to permit the funding of a member's account. "NBA Entities" (collectively, the National Basketball Association (the "NBA"), the NBA Member Teams, NBA Properties, Inc., and NBA Media Ventures, LLC), 2K, officers, directors and agents of Virgin Gaming, Intertaintech Corporation ("Virgin Gaming") are not eligible to participate.

Additional Information for U.S. Citizens and Residents: The laws governing contests, tournaments and skilled gaming with entry fees and/or prizes are established by each individual state, not by the federal government. As such, Virgin Gaming CANNOT, and therefore DOES NOT, offer fee-based tournaments or games with prizes to residents of the following states: Arizona, Arkansas, Connecticut, Delaware, Florida, Illinois, Iowa, Louisiana, Maryland, Montana, Nebraska, South Carolina, South Dakota, Tennessee and Vermont. VOID WHERE PROHIBITED OR RESTRICTED BY LAW: If you open an account and/or participate in any tournament or game offered on the Site while located in a prohibited jurisdiction, you will be in violation of the law of such jurisdiction and these T&Cs, and subject to having your account suspended or terminated and all winnings (if any) voided.

2.2 Information Required

Upon registration and/or during the processing of transferring funds into your account, you are required to provide the following information:

  • an alias that will be your username
  • a password
  • your e-mail address
  • birth date
  • full name
  • permanent residential address
  • phone number
  • credit card or other payment information
  • gender

The information provided must be true, accurate, current and complete, as requested. You agree to update the registration data to keep it current and accurate. If Virgin Gaming determines you are registering with purposely incorrect information, Virgin Gaming reserves the right to close your account. Knowingly submitting incomplete or inaccurate information will result in immediate termination of your account and forfeiture of any prizes or winnings to which you may have otherwise been entitled. Virgin Gaming also reserves the right, in its sole discretion, to change and/or suspend/terminate offensive usernames.

Make it fun if you like, but keep it clean. Please note that the minimum deposit is $20 if you choose to play for money.

2.3 Local Laws

You are subject to all laws of the province, state, and/or country in which you reside and from which you access the Services, and are solely responsible for obeying those laws. You agree Virgin Gaming and NBA Entities are not and cannot be held liable if laws applicable to you restrict or prohibit your participation. Virgin Gaming and NBA Entities make no representations or warranties, implicit or explicit, as to your legal right to participate in any tournament offered on the Site nor shall any person affiliated, or claiming affiliation, with Virgin Gaming and NBA Entities have authority to make any such representations or warranties.

Virgin Gaming and NBA Entities reserve the right to monitor the location from which you access the Site and to block access from any jurisdiction in which participation is illegal or restricted.

2.4 Proof of Eligibility

Virgin Gaming may at any time require any member to provide proof of eligibility to participate in order to continue to allow such member access to the Site and the Services, and each member hereby acknowledges and accepts this condition of their participation as a reasonable measure to ensure the security of the Site. In addition, each member will be required to provide proper identification and proof of eligibility prior to receiving a prize or the processing by Virgin Gaming of any withdrawal request. Participants may, at their option, pre-register their identification at any time prior to submitting a withdrawal request. FAILURE TO PROVIDE EVIDENCE OF IDENTIFICATION AND/OR ELIGIBILITY SATISFACTORY TO VIRGIN GAMING, IN ITS SOLE AND ABSOLUTE DISCRETION, SHALL RESULT IN THE SUSPENSION AND/OR TERMINATION OF THE MEMBER'S ACCOUNT. For accounts that are terminated due to non-eligibility, funds previously deposited to the account will be refunded to the account holder.

2.5 Limitations on Participation

You are only permitted to register one active account on the Site. Additionally, Virgin Gaming only allows users to have one account per household. Virgin Gaming reserves the right to monitor any effort to establish multiple accounts. In the event it is discovered that you have opened more than one account, all accounts will be closed without notice. Virgin Gaming reserves the right to deny access to anyone, including, but not limited to, those members who use proxy servers and/or IP addresses residing in certain geographical areas.

The Site may impose dollar amount limitations on the transactions in which you engage to fund your activities on the Site. Virgin Gaming reserves the right to limit your activity on the site in any way it deems appropriate, in its sole discretion. The Site reserves the right to set expiration dates or other limits on all promotional or bonus funds or credits, including entry-fee bonuses or credits and prize credits applied to your account.

2.6 Accounts for Individual Use Only

You, as the holder of your account, are solely responsible for all obligations and, assuming compliance with these T&Cs, are entitled to all benefits accruing thereto. You may not allow any other person to access your account, access the Site, accept any winnings, or participate in any tournament using your account information. Your account is not transferable to any other person. All activities undertaken under a member's account will be deemed to have been done by that member.

2.7 Violation of the T&Cs and Abuse: Liability

Any member who displays behaviour which may be interpreted as the use of unfair methods on the Site, including but not limited to, the opening and/or use of multiple accounts, the use of unauthorized or altered software or hardware to assist play, intentionally poor play in certain games in order to achieve a broader competitive advantage (i.e. "sandbagging"), harassment of other participants, posting of objectionable material, any breach of these T&Cs, or any breach or attempted breach of the security of your account or the Site (collectively, "Abuse"), shall be subject to immediate sanction (as determined by Virgin Gaming in its sole discretion), up to and including account termination and blocking of Site access, the voiding of any funds and winnings, in the case of money laundering or any other illegal activity, disclosure to the appropriate police authorities, and legal action at the sole discretion of Virgin Gaming.

Privacy

3.1 Privacy Policy

Our Privacy Policy describes our practices concerning data that you provide or that we may collect about you through the Services, and you consent to our use and disclosure of such data in compliance with the Privacy Policy. As more described in the Privacy Policy, when you accept any prize in connection with the Services, you will execute a release which will constitute your consent for Virgin Gaming's disclosure of personal information for the promotional purposes described in Section 3.2.

3.2 Express Consent for Business Purposes and Promotional Activities

When you register for an account, we ask for your consent so that Virgin Gaming and NBA Entities may display your username and tournament records and other usage information collected through the Site, for the purpose of promotion, including the promotion of tournaments and games, Virgin Gaming and NBA Entities. By accepting any prize from Virgin Gaming and NBA Entities, you agree to allow Virgin Gaming and NBA Entities to use, distribute, modify, adapt, reproduce, print, publish, publicly display, and broadcast, royalty-free, worldwide, in any media and at any time, your name, picture, voice, likeness, and/or biographical information for promotional or related purposes without additional compensation.

3.3 Third-Party Payment Processors

Virgin Gaming uses third-party electronic payment processors and financial institutions ("Payment Processors") to process deposits and withdrawals into and from your Account. The information that we provide to and receive from these Payment Processors and the manner in which such information is used and disclosed is described in further detail in the Privacy Policy. You irrevocably authorize Virgin Gaming to instruct such Payment Processors to handle Account deposits and withdrawals from your Account as reasonably required to provide you the Services and you irrevocably agree that the Company may give such instructions on your behalf in accordance with your requests as submitted through the Site, or via instructions to Customer Care. You agree to be bound by the terms and conditions of use of each applicable Payment Processor, and in the event of a conflict between these T&Cs and the Payment Processors' terms and conditions, then these T&Cs shall prevail. You agree that Virgin Gaming is not liable for any loss caused by any unauthorized use of your credit card or other method of payment by a third-party in connection with your use of the Services or the Site.

3.4 Submissions

If you submit or transmit audio, video, or text materials to the Site, including, but not limited to, comments, questions, suggestions, drawings, or computer programs (collectively, "Submissions"), you grant to Virgin Gaming and NBA Entities, its partners and distributors, a non-exclusive, worldwide, royalty-free, fully sub-licensable license, to use, distribute, edit, display, archive, publish, sublicense, perform, reproduce, make available, transmit, broadcast, sell, translate and create derivative works of those Submissions, and your name, voice, likeness and other identifying information where part of a Submission, in any form, media, or technology of any kind now known or developed in the future, for the purpose of developing and marketing game products and tournaments. You herby waive any moral rights you may have in such Submissions. Except as provided in the Privacy Policy, Submissions shall not be subject to any obligation of confidence on the part of Virgin Gaming and NBA Entities.

You represent and warrant that you have all rights necessary to grant to Virgin Gaming and NBA Entities the license above and that none of your Submissions are defamatory, violate any rights of third parties, including, without limitation, any intellectual property rights, or violate applicable laws.

Games

4.1 Skilled Gaming for Prizes

Each member acknowledges that the outcome of the matches and tournaments offered on the Site are directly related to the number of members participating, and the skill levels of each member participating. Virgin Gaming does not comment or have knowledge of the probability of one member winning a match vs. another member, and makes no representations about an individual member's chances of winning.

Prizes are generally cash amounts, which are deposited directly into winners' accounts that have chosen to play for cash. The cash value of prizes offered in Limited Entry tournaments will be disclosed at the beginning of such tournaments. If a tournament has to close prematurely, such as for maintenance or technical problems, the prize for the tournament will be determined by the Site. Except where otherwise noted, in all tournaments with actual cash entry fees, the Site retains a predetermined portion of the aggregate total as a management fee.

4.2 Determination of Winners

The results and winners of each tournament offered on the Site will be determined by Virgin Gaming, and such determinations are final. By registering and/or participating in any tournament, you agree to be bound by these determinations.

4.3 Game Play

The Site is not responsible for technical, hardware or software malfunctions, lost or unavailable network connections, disconnects from your game play on your platform, or any incorrect or inaccurate results that may be posted on your online game. You may not: (a) gain unauthorized access to the Site's systems or any account (other than your own), interfere with the communications, procedures or performance of the Site or deliberately damage or undermine the Site; (b) affect the outcome of your online game play on your platform by means of or with the assistance of macros, bots, automated programs, screen analysis utilities, player collusion, any type of modifications, memory readers, telepathy, alien technology or similar methods or to otherwise commit fraud in relation to the Site; or (c) alter the human skill component of any game played on your platform. Any attempt to do so is a violation of both civil and criminal laws and will result not only in the termination of your user account and forfeiture of all winnings, bonuses and incentives to which you would otherwise be entitled, but potentially lead to civil and/or criminal prosecution. The Site, in its sole discretion, reserves the right to terminate any person's account who is suspected of tampering with their game results for the tournament entered, or who otherwise violates these rules and to seek legal enforcement to the greatest extent possible, including referral to criminal prosecution authorities.

4.4 Head-to-Head Play:

Posting a challenge: You agree to appoint Virgin Gaming as your agent for the communication of posted challenges and for receipt of communications matching your challenges. Posting a challenge means that the challenge is open for acceptance by the Site's community.

You do not challenge the Site, you only challenge other users who are registered to use the Site's Services. The Site does not accept challenges on our own behalf under any circumstances.

The Site will only allow you to post a challenge if you are in compliance with the T&Cs. If the Site allows you to post a challenge and subsequently suspects that you are in breach of these T&Cs, we may, at our absolute discretion, void any challenges outstanding to your account and terminate your account.

You are entirely responsible for the information that you provide us concerning the challenge you post. We will not inquire into the reasonableness of any challenge you may post. We will not be liable for incorrect entries made by you on the Site, including data input errors.

Once you have posted a challenge, you agree to leave that challenge open for acceptance, subject to termination of the offer by us or your valid cancellation/removal of the offer. Virgin Gaming may determine, in its absolute discretion, when the Site is open for the posting of challenges and may close the Site at any time in its absolute discretion.

Accepted Challenges. When you accept a challenge as posted on the Site, you are not challenging with the Site but other registered users who use the Site. Your acceptance of a challenge indicates your agreement to be bound by the challenge terms and your commitment to play in that game. You will have up to one hour prior to the scheduled match time to withdraw from and cancel your acceptance of the challenge. Virgin Gaming reserves the right to cancel your match and retain your entry fee if you fail to play your scheduled game. By accepting a challenge, you expressly confirm that you have read and understood the nature of the challenge and the terms under which each member will execute the challenge.

Account Funds

5.1 Deposits

To participate in a cash-entry match or tournament, you must have funds in your account. You may use any funds that Virgin Gaming may have already awarded you for promotional purposes, or you can transfer funds into your account by any of the methods permitted by the Site from time to time. Such funds will be deposited into your account only upon actual receipt of funds by Virgin Gaming. Minimum and maximum limits may be applied to the payments into your account, depending upon your history with the Site, the method of deposit, and other factors as determined solely by Virgin Gaming. Virgin Gaming reserves the right to impose or change these dollar amount limitations at any time. No interest is payable on amounts on deposit in your account. All payments into your account must be from a payment source on which you are the named account holder. Virgin Gaming also reserves the right to require you to confirm or validate any or all deposits previously made to your account. You acknowledge that in the case of a dispute, your validation may be used by Virgin Gaming as evidence of your account deposits.

Any attempt to defraud the Site and/or Virgin Gaming through the use of Credit Cards or other methods of payment, regardless of the outcome, or any failure by you to honour legitimate charges or requests for payment, or confirmation of deposits, will result in immediate termination of your account, forfeiture of any prizes to which you are otherwise entitled, and active pursuit of civil litigation and/or referral for criminal prosecution.

5.2 Entry Fees and Prizes

When a member participates in a cash-entry match or tournament (a "Cash Game"), the entry fees for such Cash Games are immediately deducted from such member's account balance. These funds paid by the member represent a payment to Virgin Gaming made solely for facilities provided by the Site for the setting up and management of the Cash Game. By participating in a Cash Game and paying this fee to Virgin Gaming, each member acknowledges that these funds are held by Virgin Gaming for such Services and that the member grants an irrevocable authority to Virgin Gaming to pay the winner of the Cash Game the prize associated with such Cash Game.

Members should also be aware that the total entry fees paid by members in any given Cash Game are not paid out as prizes, as Virgin Gaming retains part of the entry fees paid as a service fee on all Cash Games played. This fee allows for the continued operation and maintenance of the Site and the development of additional features and content for the Site in the future. The amount of the prize (or prizes) for each Cash Game is displayed in the "Ultimate Prize" field of the challenge card and varies depending on the Cash Game being played, the size of the entry fees, the number of prizes, and the number of people playing in the Cash Game. At present, the cash prizes in each Cash Game or tournament represent 88% of the entry fees, although this is subject to change without further notice to you.

5.3 Withdrawal Requests

Members may request a withdrawal of funds from their available cash account balance in their Account at any time. Account holders with pending deposits must wait until those funds clear before requesting a withdrawal. Withdrawal privileges will also be revoked for security purposes when account fraud is suspected.

The minimum withdrawal amount is $3.01 USD. All withdrawals are subject to a withdrawal fee ("Withdrawal Fee") of $3.00 regardless of how your withdrawal is processed.

Withdrawal of funds will be based on how you've deposited funds into your account in the past. If you have previously deposited via Credit Card, Debit Card, PayPal or ClickandBuy, your card(s) and/or account will be refunded in the amount of and order by which previous charges have been made within 60 days of such deposit. Any balance that exceeds your previous deposit amounts will be sent to you via your preferred PayPal account.

Please ensure that any prepaid MasterCards or prepaid Visas that you may use to make transfers to and from your Account are active.

Most withdrawal requests through Credit Card, Debit Card, PayPal, or ClickandBuy should be in your account within 5-10 business days of our receipt of your request, subject to verification requirements (see below). If you do not receive your withdrawal within 10 business days, please contact customer support.

The withdrawal process is designed to minimize customer fees and add an additional element of security to protect Virgin Gaming's members. In the ongoing pursuit to prevent fraudulent behaviour and account hijacking, Virgin Gaming reserves the right to require the account member or Credit Card company (if applicable) submit verification of identification to ascertain the validity of a withdrawal request and the identity of the member. Withdrawal payments will not be made until such verification is received. If Virgin Gaming has not received verification within 10 days, the withdrawal request will be cancelled, the account in question will be suspended, and the member will be contacted by email.

Your winnings are awarded to you in their entirety, and all federal, provincial, state, and local taxes due in connection with any winnings awarded to you are your sole liability and responsibility.

*Please note: Initial Registration Bonus withdrawal restrictions apply: (1) limit one bonus per household; (2) limit one bonus per PSN ID/gamertag; (3) must participate in a minimum of three tournaments and/or head-to-head matches totaling at least the bonus amount; (4) bonus cannot be withdrawn for 45 days; (5) T&Cs apply in any event.

5.4 Inactivity Policy

For any account that has been dormant, Virgin Gaming reserves the right to assess a maintenance fee of $2.00 per month from the remaining balance on deposit. A dormant account is any account in which the member has not logged on to the Site in three consecutive months. The inactivity fee will commence on the day after becoming dormant until the player's balance is depleted to zero.

5.5 Currency

You hereby acknowledge and agree that:

  1. all references to dollars or "$" on the Site are references to U.S. dollars ("USD"), and all transactions (including deposits and payouts) will be denominated in USD unless otherwise expressly stated;
  2. as a result, if you make a payment to, or you receive a payment from, us in connection with your use of this Site, currency conversion may apply;
  3. as an information service only, the approximate conversion rates are set out in our cashier, are updated every day and are calculated using the previous day's closing rates provided by the third party Oanda;
  4. for the purpose of allowing you to deposit to or withdraw money from your Site account, all currency conversions shall be executed by an exchange rate offered by your financial institution. The rate provided by your financial institution may differ from the approximate information rates provided by Oanda; and
  5. in every case, it is your responsibility to monitor and accept the exchange rate(s) offered and service charge(s) by your financial institution before proceeding with any transaction with the Site involving an exchange of currency.

IN EVERY CASE, AND WITHOUT LIMITING SECTION 10.1, VIRGIN GAMING EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND WITH RESPECT TO ANY CURRENCY CONVERSION IN CONNECTION WITH THIS SITE, INCLUDING WITH RESPECT TO ANY POSTED OR ACTUAL RATES, INCLUDING WITHOUT LIMITATION WITH RESPECT TO AUTHENTICITY, ACCURACY, COMPLETENESS, ERRORS, OMISSION, TYPOGRAPHIC ERRORS, DISRUPTION, DELAY, INTERRUPTION, FAILURE, DELETION, OR DEFECT IN CONNECTION WITH SUCH RATES, AND FURTHER EXPRESSLY DISCLAIMS ALL RESPONSIBILITY FOR ANY AND ALL LOSSES DUE TO CHANGES IN EXCHANGE RATES WHICH MAY OCCUR.

Intellectual Property Rights Protected

6.1 Acknowledgment of Proprietary Rights

By registering for an account and/or participating in any tournament or game offered on the Site, or using the Services, you acknowledge that all content included in the Services, including all Site design, text, graphics, photos, audio, video, the selection and arrangement thereof, and all software that forms part of the Services (collectively, the "Content") is owned or licensed by Virgin Gaming and/or its licensors. You agree to not modify, publish, participate in the transfer or sale of, create derivative works from, or in any way exploit the Content, except that you may download one copy for your personal, non-commercial home use only, provided you keep intact all copyright and other proprietary notices. Virgin Gaming neither warrants nor represents that your use of the Content will not infringe rights of third parties. While Virgin Gaming uses reasonable efforts to include accurate and up-to-date information, Virgin Gaming makes no warranties or representations as to the accuracy or completeness of any Content and assumes no liability or responsibility for any errors or omissions in the Content.

The trademarks, logos, and service marks (collectively the "Trademarks") displayed and forming part of the Content, including the names of all games and tournaments, are registered and unregistered Trademarks of Virgin Gaming and/or others. Nothing contained on the Site should be construed as granting, by implication, estoppel or otherwise, any license or right to use any of the Trademarks displayed on the Site without the written permission of Virgin Gaming or such third party that owns the Trademark displayed on the Site. Your misuse of any Trademark displayed on the Site, or any other Content, except as provided in these T&Cs and applicable copyright, trademark, patent, or other intellectual property restrictions, is strictly prohibited. You are also advised that Virgin Gaming will aggressively enforce its intellectual property rights to the fullest extent of the law, including but not limited to, the active pursuit of civil litigation and referral for criminal and quasi-criminal prosecution where appropriate.

Site Rules of Conduct

7.1 Chat, Message Board, and eMessage Policy

Rules of Conduct:

  • The Site reserves the right to temporarily or permanently ban members who violate these rules of conduct, or who in any way abuse the community purpose of the chat areas.
  • The Site reserves the right to remove any posts for any reason.
  • Obscene, lewd, slanderous, pornographic, abusive, violent, insulting, indecent, threatening and harassing language of any kind will not be tolerated.
  • Impersonating other members is not allowed.
  • Opinions or comments on the subject at hand are welcomed, but attacking (flaming) individuals, companies or products is not allowed.
  • Advertising or promotion of other companies or URLs is not allowed.
  • Please limit posting to the subject of the Site's games, message board or site.
  • Do not share personal information (your name, phone number, home address, password) with others on the Site.
  • No advertising of any kind is allowed in messages.
  • No copyright materials are allowed in messages.
  • Information disclosed in the Site chat rooms, message boards, or via eMessages becomes property of Virgin Gaming and is revealed to the public. Virgin Gaming is not responsible for any information you choose to disclose to others.
  • Advanced fonts, Java, tables, HTML, or other programming codes or commands are not allowed in messages.

7.2 Member Feedback Policy

While using the Services, and as a continuing condition of your use of the Site, you agree to comply with the Site's policy on feedback. Abuse of the Site's feedback system undermines the integrity of the feedback system and decreases trust within the community. Virgin Gaming is not legally responsible for the remarks that members post, even if those remarks are defamatory. However, this law does not protect the person who leaves the feedback, therefore the member would be responsible for it. There are limited occasions when Virgin Gaming will remove feedback comments. Virgin Gaming will remove feedback ratings and comments if they meet the standard for feedback abuse or members mutually agree. Feedback that meets any of the circumstances below is feedback abuse and may be subject to removal:

  • Virgin Gaming is provided with a court order finding that the feedback is libelous, slanderous, defamatory or otherwise illegal.
  • The feedback comment contains profane, vulgar, obscene, or racist language or adult material.
  • The feedback comment contains personal identifying information about another member, including real name, address, phone number, e-mail address, etc..
  • The feedback comment contains links or scripts.
  • Feedback left by members who are indefinitely suspended for certain policy violations or are in violation of the T&Cs.

If members suspect that feedback left for them is in violation of the Site's feedback policy and constitutes abuse, they are encouraged to email feedback@VirginGaming.com com to report this violation. Virgin Gaming will also offer the opportunity to members to withdraw feedback if both members mutually agree to the removal of a specified comment or feedback rating. Both members must email feedback@VirginGaming.com.

7.3 Anti-Spam Policy

Virgin Gaming prohibits any activity commonly referred to as "Spam". Members who are reported and whose claims of "Spam" are validated by Virgin Gaming will have their respective accounts either immediately TERMINATED or SUSPENDED, at the sole discretion of Virgin Gaming. Additionally, any winnings (if any) may be voided at the sole discretion of Virgin Gaming. Virgin Gaming defines "Spam" as:

  • Electronic mail messages addressed to a recipient with whom the initiator does not have an existing business or personal relationship or is not sent at the request of, or with the express consent of, the recipient;
  • Messages posted to Usenet and message boards that are off-topic (unrelated to the topic of discussion), cross-posted to unrelated message boards or discussion threads, or posted in excessive volume;
  • Solicitations posted to chat rooms, or to groups or individuals via Internet Relay Chat or "Instant Messaging" system (such as ICQ);
  • Virgin Gaming may undertake, at its sole discretion and with or without prior notice, the following enforcement actions:
  • Account Suspension: Upon the receipt of a credible and validated complaint, Virgin Gaming may also elect to immediately suspend the membership of the member implicated in the abuse. Suspension serves as a "Final" warning and will prevent the member from continuing their abusive "Spamming" behaviour. Virgin Gaming will evaluate each validated abuse incident on a case-by-case basis and impose Termination or Suspension at its sole discretion, and may void any associated winnings. The Site reserves the right to lift the suspension of a member at any time, at its sole discretion.
  • Account Termination: Upon the receipt of a credible and validated complaint, the Site may immediately terminate the membership of the individual member implicated in the abuse and may void any associated winnings.

Virgin Gaming may undertake, at its sole discretion and with or without prior notice, the following enforcement actions:

  • Account Suspension: Upon the receipt of a credible and validated complaint, Virgin Gaming may also elect to immediately suspend the membership of the member implicated in the abuse. Suspension serves as a "Final" warning and will prevent the member from continuing their abusive "Spamming" behaviour. Virgin Gaming will evaluate each validated abuse incident on a case-by-case basis and impose Termination or Suspension at its sole discretion, and may void any associated winnings. The Site reserves the right to lift the suspension of a member at any time, at its sole discretion.
  • Account Termination: Upon the receipt of a credible and validated complaint, the Site may immediately terminate the membership of the individual member implicated in the abuse and may void any associated winnings.

Abuse Reporting

If you wish to report a violation of our Anti-Spam Policy, please forward all evidence of abuse to feedback@VirginGaming.com. Please refer responsibly. Our legal team is quite busy and charges by the hour.

Virgin Gaming Points

8.1 Virgin Gaming Points (earning, winning & redemption)

Virgin Gaming Points ("VG Points") are loyalty reward points awarded to members in good standing at Virgin Gaming. Points can be earned for completing a variety of member gaming and site activities. VG Points may also be awarded as prizes for tournament results, as part of a promotion, or at the discretion of Virgin Gaming administrators for any behaviour they deem warranted at any time.

A member's Virgin Gaming Points balance will appear on their personal home page.

The USD value of a Virgin Gaming Point is zero. The Virgin Gaming Points program and member balances can be cancelled at any time at the absolute discretion of Virgin Gaming.

Here is the most recent list of earning opportunities:

Site Activity Virgin Gaming Points
Register an Account 50
Make your first deposit 250
Each additional deposit of $30 or more 100
Add your first friend 5
Refer a cash player 50
Upload avatar 5
Play a game with a friend 5
Bounce back from a loss (three losses, same title) 25
Every additional game title played on the site 25

Termination

9.1 Account Termination

Virgin Gaming reserves the right to terminate your account, limit or prohibit your participation in any game or tournament.

By registering for an account and/or participating in any tournament or game offered on the Site, you consent to allow Virgin Gaming to access your account information to investigate complaints or other allegations of abuse.

If applicable, all charged monies (deposits), less entry fees and withdrawals, will be returned to the member. All winnings (if any) may be voided at the sole discretion of Virgin Gaming.

Any person whose access has been suspended or terminated may not re-register for, or re-access, the Site without our prior written consent. You are responsible for everything that is done on or through your account while you are a member of the Site.

9.2 Forfeiture and Account Suspension/Termination

As described in the Site Rules of Conduct, Virgin Gaming is committed to taking all necessary measures to prevent anything that gives a member an unfair advantage over another member. We are also committed to ensuring that the Virgin Gaming environment is an enjoyable place to work and play. We reserve the right to take immediate action in the event that we believe a member is failing to observe the terms of the Rules of Conduct.

As described below, if you are found to be violating the Virgin Gaming Rules of Conduct, we may suspend or revoke your account, or the funds in your Account, void your scores, change your feedback, seize funds in your Account to repay members who you have cheated against and/or commence legal proceedings against you. Virgin Gaming may cooperate with legal authorities and third parties in the investigation of any suspected or alleged crime or civil wrong.

Virgin Gaming reserves the right, in its sole discretion, to take any or all of the steps described above if it determines, acting reasonably, that: (i) you have breached any term of these T&Cs; (ii) you are participating in any attempt to defraud Virgin Gaming or the Site through the use of Credit Cards or other methods of payment, regardless of the outcome; (iii) you have failed to honour legitimate charges or requests for payment, or you have 'charged back' or denied any of the purchases or deposits that you made to your Account; (iv) you are participating in any attempt to cheat another member through collusion or other techniques, regardless of the outcome; or (v) you become bankrupt or subject to analogous proceedings anywhere in the world.

For breaches of the T&Cs (including the Rules of Conduct) that are deemed by Virgin Gaming, in its sole discretion, to be unintentional or less serious, first time offenders may receive an initial warning and may have their Account suspended at the discretion of Virgin Gaming. Repeat offenders will be deemed to be intentionally violating the T&Cs.

If you are suspected of having violated the Rules of Conduct, Virgin Gaming reserves the right to suspend your Account, including any access to the Virgin Gaming site, or freeze the funds in your Account and any Account balance or withdrawals pending for up to six months while an investigation shall occur.

9.3 No Waiver Implied

The failure of Virgin Gaming to enforce at any time any of the provisions of these T&Cs, or the failure to require at any time performance by you of any of the provisions of these T&Cs, shall in no way be construed to be a present or future waiver of such provisions, nor in any way affect the right of the Virgin Gaming to enforce each and every such provision thereafter. The express waiver by the Virgin Gaming of any provision, condition or requirement of these T&Cs shall not constitute a waiver of any future obligation to comply with such provision, condition or requirement.

9.4 Termination

You are entitled to close your Account at any time by contacting Customer Support. Virgin Gaming will respond to your request within a reasonable time provided that you continue to assume responsibility for all activity on your Account until such closure has been effected by us. Virgin Gaming is entitled to terminate these T&Cs immediately on notice (or attempted notice) to you at the email address you have provided Virgin Gaming.

Legal Stuff

10.1 Disclaimer of Warranties

YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. VIRGIN GAMING EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. VIRGIN GAMING MAKES NO WARRANTY THAT (I) THE SERVICES WILL MEET YOUR REQUIREMENTS, (II) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (III) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE, (IV) THE QUALITY OF ANY PRODUCTS, SERVICES OR INFORMATION PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICES WILL MEET YOUR EXPECTATIONS, (V) YOUR MESSAGES, DATA OR INFORMATION, IN WHATEVER FORM OR MEDIUM, WILL NOT BE LOST, AND (VI) ANY ERRORS WILL BE CORRECTED. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE SERVICES IS DONE AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM VIRGIN GAMING, OR THROUGH OR FROM THE SERVICES WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE T&Cs.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. IN SUCH JURISDICTIONS, LIABILITY OF VIRGIN GAMING WILL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW. To the extent that any part of this section is not consistent with any other part of the T&Cs, then this Disclaimer of Warranties will override it.

10.2 Limitation of Liability

YOU AGREE THAT VIRGIN GAMING AND NBA ENTITIES WILL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF VIRGIN GAMING AND NBA ENTITIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (I) THE USE OR INABILITY TO USE THE SERVICES; (II) THE COST OF GETTING SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY PRODUCTS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SERVICES; (III) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (IV) STATEMENTS OR CONDUCT OF ANYONE IN CONNECTION WITH THE SERVICES; OR (V) ANY OTHER MATTER RELATING TO THE SERVICES. IF, NOTWITHSTANDING THE OTHER PROVISIONS OF THESE TERMS AND CONDITIONS, VIRGIN GAMING AND NBA ENTITIES ARE FOUND TO BE LIABLE TO YOU FOR ANY DAMAGE OR LOSS WHICH ARISE OUT OF OR IS ANY WAY CONNECTED TO YOUR USE OF THE SERVICES, LIABILITY OF VIRGIN GAMING AND NBA ENTITIES SHALL IN NO EVENT EXCEED THE GREATER OF (I) THE TOTAL OF ANY GAME OR SIMILAR FEES WITH RESPECT TO ANY SERVICE OR FEATURE OF THE SERVICES PAID IN THE SIX MONTHS PRIOR TO THE DATE OF THE INITIAL CLAIM MADE AGAINST VIRGIN GAMING AND NBA ENTITIES, OR (II) US$100.00.

10.3 Indemnification

BY REGISTERING AND/OR PARTICIPATING IN ANY SERVICES OFFERED ON THE SITE, YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD HARMLESS WG LIMITED NBA ENTITIES, ITS SUBSIDIARIES, AFFILIATES, AND THE DIRECTORS, OFFICERS, EMPLOYEES, SHAREHOLDERS, VENDORS, PARTNERS, CONTRACTORS, AGENTS, LICENSORS OR OTHER REPRESENTATIVES OF EACH OF THEM AND ALL THEIR SUCCESSORS AND ASSIGNS (COLLECTIVELY, THE "INDEMNITEES") IN RESPECT OF ALL CLAIMS, COSTS (INCLUDING LEGAL FEES AND COSTS), DAMAGES, LIABILITIES AND EXPENSES OR OBLIGATIONS OF ANY KIND, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OR MISUSE OF THE SERVICES (INCLUDING WITHOUT LIMITATION USE OF YOUR ACCOUNT, WHETHER OR NOT AUTHORIZED BY YOU). VIRGIN GAMING RETAINS THE RIGHT TO ASSUME THE EXCLUSIVE DEFENCE AND CONTROL OF ANY CLAIM SUPPORTING INDEMNIFICATION, AND IN SUCH CASES YOU AGREE TO COOPERATE WITH US TO DEFEND ANY SUCH CLAIM. YOU WILL NOT SETTLE ANY CLAIM COVERED BY THIS SECTION 10.1 WITHOUT VIRGIN GAMING'S PRIOR WRITTEN APPROVAL.

10.4 Hacking, Tampering, or Unauthorized Access

By registering for an account and/or participating in any tournament or game offered on the Site, you agree without limitation that Virgin Gaming is not responsible for any damage, loss, or injury resulting from hacking, tampering, or other unauthorized access or use of the Site or your account.

Any attempt to gain unauthorized access to the Site's systems or any account, interference with procedures or performance of the Site, or deliberately damaging or undermining the Site is subject to civil and/or criminal prosecution and will result in immediate termination of your account and forfeiture of any prizes to which you are otherwise entitled.

Any attempt to participate in any tournament or game offered on the Site by means of automatic, macro, programmed, or similar methods, or to otherwise commit fraud with regard to the Site, will result in active pursuit of civil litigation and/or criminal prosecution, termination of your account, and forfeiture of all prizes to which you might otherwise be entitled.

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